How to sell on Messenger without losing orders in your DMs

If you sell through a Facebook page, you already know how it goes. You post a photo. Buyers send a message. You agree on the item, the size and the price right there in the thread. Then they pay by QR and send you a screenshot.

It works. Buyers like it because they are already in Messenger. The trouble starts when the messages pile up.

Where the DMs get hard

One busy afternoon is enough to see it.

You have forty threads open. Someone asked for a size three messages ago. Someone else sent an address, and it is buried under photos. A screenshot just came in, and you are scrolling to find which order it belongs to.

Then there is stock. You told two people there was one left. You only find out when you count.

None of that is a selling problem. It is a record-keeping problem. The thread is a good place to talk and a bad place to keep orders.

How Zarii fits

Zarii is an order book that sits next to your chat. You keep talking to buyers the way you do now. When they are ready, you drop your store link into the thread.

Here is what the buyer sees:

1. They open your link and order. There is no account and no sign-up.
2. They see your own QR, exactly as you uploaded it, with the amount and an order code.
3. They pay and send a screenshot.

Here is what you do:

1. Check your own account for the payment.
2. Tap Confirm.

Only then does your stock go down, and it goes down once. If the buyer is still deciding, nothing moves.

The order code ties the payment to the order, so you are not matching screenshots by memory. The order, the amount and the buyer’s details sit in one place instead of forty threads.

Your money stays yours

Zarii does not hold your money. The buyer pays your own QR, straight to your account. Zarii keeps the order record, not the money. That is also why there are no platform fees. There is nothing in the middle to take a cut from.

Zarii shows your QR exactly as you uploaded it. It works with the QRs sellers already use, such as InstaPay, GCash and Maya. If you want to read more about taking GCash, see how to accept GCash payments.

Zarii does not check whether a screenshot is real. You look at your own account and decide. That step stays with you.

Using it with Messenger

You share your link in the chat, the same way you would send any other link. Zarii says to share it wherever your buyers already are: Messenger, WhatsApp and Instagram.

So your page and your threads stay as they are. The link is the only new thing in the conversation.

If you are comparing this with a bigger store builder, Zarii vs Shopify lays out the differences.

What a Philippine online seller should register

This is a short list of what the agencies themselves say. It is not legal or tax advice. Rules change, so check the current requirement with the agency before you act.

A business name with DTI

DTI says you register a business name if you are doing business under a name other than your true name. If you sell as your own full name, ask DTI whether you need to register.

According to DTI’s business name registration FAQ, the fee depends on how wide the name covers: PHP 200 for barangay, PHP 500 for city or municipality, PHP 1,000 for regional and PHP 2,000 for national. A PHP 30 documentary stamp tax is added. Registration is valid for 5 years, and the registrant must be 18 or older.

DTI Trustmark

As of DTI’s 19 September 2025 notice, Department Administrative Order No. 25-12 requires online businesses to register with its E-Commerce Bureau. In that notice it moved the deadline to 31 December 2025 and set a PHP 1,000 fee. It also said micro businesses (BMBEs) are exempt from the fee and that small businesses pay less.

That notice is the latest we could confirm. Check with DTI for what applies now, before you register or skip it. DTI lists [email protected] for questions.

The Internet Transactions Act

Republic Act No. 11967, the Internet Transactions Act of 2023, is the law on online transactions. According to the text on Lawphil, it does not cover consumer-to-consumer transactions. Whether your shop counts as a business under the Act depends on how you sell, so check with DTI.

BIR

Ask the BIR or an accountant whether and how to register your selling income. We did not find a BIR page we could point to for the rules that fit a small online seller, so we are not quoting rates.

Where to start

Pick the product you get asked about most. Put it up with a photo and a price, then send the link the next time someone messages you about it. You will know after one order whether it saves you time.